Anthem used an integrated SAFe approach across Agile and DevOps (including Quality Assurance capability) to drive tangible benefits in the form of improvements in quality, time to market and predictability, and increased collaboration between IT and business.
They chose to apply the Scaled Agile Framework incrementally, rather than a big bang rollout. Approaching the problem from both top-down and bottom-up, the SAFe transformation for the enterprise concentrated on one vertical slice at a time working with both Business and IT leaders in an area to enable Lean-Agile practices and provide hands-on coaching and education to drive the adoption of the Agile mindset.
They worked closely with their partners to go beyond just the mechanics of training and coaching with a focus on sustaining the change and moving towards true enterprise business agility.