Category: Resources

Podcasts, videos, customer stories, blog posts, white papers, press kit images

MetLife — Embracing Agility in Financial Services

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MetLife is one of 12 Fortune 500 companies to thrive for over 150 years. Met has a scale and a proud history … and the many challenges of incumbency including legacy systems and challenges to speed. Agile is quickly being embraced as the way to achieve speed in innovation for MetLife after adopting SAFe.

In this 45-minute video, Cheryl Crupi shares the story of how a small team sold MetLife’s new CEO and his new executive group on Agility. This short, immersive session enabled this executive group to experience Agile for themselves and resulted in a third of the group to request individual follow-up on how they can embrace Agility, including HR, Legal, Marketing and regional business presidents.

Presented at 2019 Global SAFe Summit by:
Cheryl Crupi
Assistant Vice President, Global LACE
MetLife

Lockheed Martin – Adoption of SAFe for Agile Transformation

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Presented at the 2019 Global SAFe Summit, San Diego Oct. 2, 2019, The F-16 Fighting Falcon is the world’s most successful, combat-proven multi-role fighter with approximately 3,000 operational F-16s in service today in 25 countries. In 2014, new production orders were drying out, and the F-16 production line was in danger of shutting down. Our solution to that problem was the adoption of SAFe to streamline the F-16 Product Development and Engineering in 2015. We overcame a lot of challenges along the way, and made rapid progress initially, but have plateaued. That should come as no surprise though. Our limited implementation showed us limited results. But we are turning this ship around! This year we have really taken stock of our Agile Transformation and implemented several ground-breaking initiatives using SAFe that are changing our landscape. Lockheed has now started a new F-16 production facility in Greenville, South Carolina that is producing F-16s expected to operate to 2070 and beyond!

PepsiCo – Delivering User-centric Design within SAFe

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Presented at 2019 Global SAFe Summit, San Diego Oct. 2, 2019

How do the User Design (UX) principles of Simple, Human and Connected guide an ART to interpret and incorporate user centric design (UCD)? What is the ideal operating model for UX design that includes discovery, design and delivery tracks? This talk will provide an overview of the hypotheses applied to deliver user-centric design within the Scaled Agile Framework® at PepsiCo.

Anthem – Enterprise Business Agility

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Anthem used an integrated SAFe approach across Agile and DevOps (including Quality Assurance capability) to drive tangible benefits in the form of improvements in quality, time to market and predictability, and increased collaboration between IT and business.

They chose to apply the Scaled Agile Framework incrementally, rather than a big bang rollout. Approaching the problem from both top-down and bottom-up, the SAFe transformation for the enterprise concentrated on one vertical slice at a time working with both Business and IT leaders in an area to enable Lean-Agile practices and provide hands-on coaching and education to drive the adoption of the Agile mindset.

They worked closely with their partners to go beyond just the mechanics of training and coaching with a focus on sustaining the change and moving towards true enterprise business agility.

Easterseals – Adopting SAFe for Agility in IT Department

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Presented at 2019 Global SAFe Summit, San Diego Oct. 2, 2019

Easterseals Bay Area, as a non-profit provider of behavioral health therapy, provided a unique challenge and environment for the adoption of SAFe for its IT department. In order to overcome some of the unique challenges of our environment, we embarked on a year-long incremental approach rather than a traditional implementation, adapting techniques and practices as they supported our growth and learning in scaled agility. Additionally, due to a large number of conflicting and dynamic inputs to the teams, we started our SAFe journey to achieve agility at the Portfolio level to get our flow and capacity under control while we developed the knowledge and maturity of our agile teams underneath. We will share with you how we took this innovative trail by focusing on mindset and principles that would enable the business and teams to partner with us without the initial intimidation of a radically new framework and terminology.

Standard Bank: The Journey to Agile at Scale

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The Journey to Agile at Scale

Presented at 2017 SAFe Summit by Alex Keyter, Lean-Agile Coach at Standard Bank

Standard Bank embarked on a transformation journey in 2014 with IT initiating approximately 600 projects annually to help keep the bank at the leading edge. Historically, teams completed only a small percentage of projects within the defined timeframe, budget, and scope.

A visit to Silicon Valley’s top technology companies by our IT executives triggered the start of a number of Lean Agile proof-of-concepts, showcasing the potential of Agility in the enterprise. However, their efforts stalled when they attempted to expand beyond a few development teams working in isolation.

With a clear IT strategy in place, the bank turned to the Scaled Agile Framework® (SAFe®), and gained support from executives to forge ahead with deploying the Scaled Agile Framework across the organization. Prior to launching the first Agile Release Train, significant time was spend on designing Portfolios, Programs and Teams. Standard Bank also initiated programs that focused on transforming management and leadership; developing a culture that fosters autonomy mastery and purpose; and re-skilling individuals to return to the heart of IT as software engineers, quality engineers, and user experience analysts.

With a large number of ARTs already in their third and fourth Program Increment, the value of the transformation is tangible with motivated staff producing quality, more frequent, predictable delivery. Coupled with the successes, Standard Bank drives continuous improvement through role maturity, enhanced engineering capability and ART optimization.

Read the full case study.