Advanced Facilitator: Conflict and Collaboration
A SAFe Micro-credential Course
Navigate conflict and foster collaboration with Advanced Facilitator: Conflict and Collaboration
What is Advanced Facilitator: Conflict and Collaboration?
A SAFe Micro-credential Course that empowers enterprises and teams implementing SAFe with the essential skills and techniques for effectively navigating conflict and promoting collaborative decision-making. It is a part of our Advanced Facilitator series of SAFe Micro-credential courses.
Through immersive facilitated sessions, participants will explore the sources of conflict, learn strategies for managing conflict resolution, and practice tools and techniques to enhance collaboration within their organizations.
What is a SAFe Micro-credential Course?
A new training product from Scaled Agile meticulously designed to bridge the gap between theory & practice, providing actionable insights in a blended learning experience that combines a self-paced eLearning with a half-day, expert-facilitated session focusing on real-world simulations, not slides.
What to expect before, during, and after your course?
Before
Complete 1 hour eLearning
Prior to your facilitated session, you must complete the associated eLearning in SAFe Studio. This eLearning provides the perfect preparation for your facilitated session & is required to earn your Micro-credential.
During
Engage in a dynamic 4-hour facilitated session
During your live session, a facilitator will help guide you and your classmates through a variety of activities and work shops designed to not only provide knowledge, but provide practical applications of what you learn.
After
Immediately apply your knowledge
Upon completing your eLearning and facilitated session, you will be instantly ready to apply your knowledge in your unique setting.
Course Curriculum
Self-paced , on-demand eLearning (1 hour)
The eLearning module provides a comprehensive introduction to the strategies, concepts and terminology that will be used extensively in the expert-led session. The eLearning includes several pre-work assignments intended to fully prepare students for the facilitated session and encourages active participation on the course discussion thread in SAFe Studio.
Activity 1 – Sources of Conflict (~28 minutes)
The eLearning module provides a comprehensive introduction to the strategies, concepts and terminology that will be used extensively in the expert-led session. The eLearning includes several pre-work assignments intended to fully prepare students for the facilitated session and encourages active participation on the course discussion thread in SAFe Studio.
Activity 2 – Interest-based Problem Solving (~50 minutes)
Gain a deep understanding of the key components of this collaborative approach. You will explore the principles and techniques that underpin Interest-Based Problem Solving (IBPS), focusing on identifying mutual interests, generating creative solutions, and fostering cooperative relationships.
Activity 3 – Communications for Problem Solving (~26 minutes)
Develop essential communication skills to effectively resolve conflicts and foster collaboration by learning to embody a listening mindset, ensuring that all perspectives are heard and understood, and practice reframing statements to promote positive and constructive dialogue.
Activity 4 – Conflict Analysis and Strategy Design Framework (~45 minutes)
Learn a repeatable and efficient process for analyzing a conflict that takes into account the perspectives of all parties involved and design intervention strategies that reduce and/or resolve the conflict.
Activity 5 – Application Clinic (~40 minutes)
Use everything you’ve learned in the course and apply it to real-world scenarios experienced by your classmates.
Frequently Asked Questions
What are SAFe Micro-credential Courses?
SAFe Micro-credential Courses represent the future of learning with Scaled Agile – learning meticulously designed to bridge the gap between theory and practice, providing actionable insights in a format that fits your calendar instead of becoming your calendar.
SAFe Micro-credential Courses offer a blended learning experience – combining self-paced, eLearnings with a half-day, expert-facilitated sessions designed to equip you with actionable insights and powerful frameworks. Whether you’re navigating resistance to change or optimizing release processes, our Micro-credential courses provide practical solutions tailored to specific SAFe competencies.
How long does a SAFe Micro-credential course take to complete?
The half-day, facilitated session is designed to be completed in approximately 4 hrs. The self-paced, eLearnings that are designed to be taken prior to the facilitated session take learners 2 hours on average to complete.
How much do SAFe Micro-credential courses cost?
The recommended MSRP for SAFe Micro-credential courses is $649 (USD) + applicable taxes. With purchase, you will receive a blended learning experience that combines self-paced eLearnings designed to be taken prior to your dynamic, half-day, facilitated session.
Is there a certification or recognition that is earned upon completion of the course?
Yes. Upon completion, learners will receive a SAFe Micro-credential badge that is a testament to your commitment to Agile excellence and your ability to drive impactful change in your organization.