SAFe for Hardware: Developing the Certification Course

Over two decades, I have worked with large system builders in Aerospace, Defense, Automotive, and many other industries, supporting leaders in applying Lean-Agile principles to their engineering practices. As a methodologist and a SAFe® Fellow, I speak with organizations daily about using SAFe to build and deliver large, complex systems faster, more predictably, and with higher quality. 

Hardware ≠ Software: Understanding the Evolution of Hardware Development

Hardware and Lean-Agile don’t immediately seem like a perfect fit. Building a hardware system involves a lot of risk and cost, and a huge amount of infrastructure is required to design, verify, validate, and ultimately certify hardware solutions. 

The common approach to hardware development has been to define complete requirements and design specifications prior to implementation. There hasn’t been a mindset of building incrementally or doing tasks in small batches, mainly because of the downstream risk and the costs associated with getting it wrong. Yet the systems we build today have too much market, user, and technical uncertainty to assume we can build them right the first time. 

Over the past decade, we’ve witnessed a real disruption in hardware. New technology has enabled the industry to embrace a more Agile way of working. Digital technology, including digital twins, allows organizations to build an entire digital model of a system to address uncertainty faster and more cost-effectively. While hardware teams may not be able to build a new part every iteration, rapid prototyping and 3D printing mean they can now quickly and cheaply test and iterate at increasing levels of fidelity.  

At Scaled Agile, we saw a clear market need for a course that would support engineering organizations’ adoption of SAFe in the same way that many software organizations have seen tremendous value. 

Supporting Organizations in Implementing Lean-Agile Principles in Hardware

To create SAFe® for Hardware, we worked closely with our customers and the SPCT community, drawing on the conversations I’ve had over the past several years. The content in each module has been tested with multiple customers and reviewed by a community of SPCTs who work with hardware organizations. We landed on the modules that truly support engineering leaders and program managers in accelerating their hardware development and delivery and providing faster feedback and learning on the systems they build. 

We start with a brief introduction to SAFe and Lean-Agile principles to level set the class. Next, we dive into Designing for Change, where we look at how engineering leaders can design their systems to optimize incremental development. A good example is to think about a mobile phone. Pre-smartphone era, mobile phones were fixed logic, while today — a phone is just a platform that can be continually improved. Too often, systems are designed to optimize initial costs over the ability to change, which limits the ability to evolve them over time based on feedback and learning. 

Our next obstacle is the specification process. In Specifying the Solution Incrementally, we show how smaller batches of requirements and design create feedback loops. This requires balancing and connecting traditional formal (‘shall’) specifications with backlog items like features and enablers. We also show how to incorporate nonfunctional requirements (NFRs) into the Agile way of working. 

Variable/Fixed above Solution Intent; Domain Model leads to Design Model and Requirements Model

Less Defined: Solution Roadmap and PI Roadmap; More Defined: PI Plan, Iteration Plan, Daily Plan

A crucial difference between software development and hardware development is dramatically longer lead times needed to manufacture physical parts. Further, these are often significant systems with multi-year and sometimes even multi-decade lifespans. Multiple Horizons of Planning shares best practices on how to plan with both a long-term and near-term perspective. We show how organizations can balance the need to forecast long-term while providing teams with the ability to plan and commit to shorter-term work. 

As we say in SAFe, objective evaluation of working systems is the true measure of progress. Other measures, including phase-gate milestones, too often lead to false positive feasibility and wishful thinking. Being Agile in hardware requires a critical mindset shift. One issue is that teams often work in isolation on their part of a system, and regularly wait until the end to integrate the system. When it doesn’t, rework can be costly and frustrating. During Frequently Integrating the End-to-End Solution, participants will understand how digital technologies described earlier enable more frequent integration and faster, cost-effective learning. 

Continuously hypothesize, build, measure, and learn while continuously exploring, integrating, and deploying = release on demand

Another shift is in the way that engineering leaders look at compliance and regulation. Instead of creating a large bow wave of compliance activities at the end of development, we shift those activities left, building security, compliance, and physical safety into a feedback loop each increment. We discuss how to make this happen during the module Continually Addressing Compliance Concerns. 

Of course, no engineering team is an island. All organizations recognize the need to leverage suppliers whose knowledge and expertise are required to co-develop the solution. As organizations change to Lean-Agile ways of working, they must bring their suppliers along with them to be successful. In Collaborating with Suppliers, engineering leaders will learn how to integrate suppliers into their SAFe practices. They will also understand common contracting challenges and ways to address them. 

"The 8-Step Process for Leading Change" by Kotter, Inc.

Perhaps most crucially of all, our module Leading the Change is a call to action for development managers, program managers, and engineering executives. It’s not enough to agree to a new way of working, leaders need to own it and lead that change.

Built to Reinforce Learning

While the focus of SAFe® for Hardware is on knowledge transfer and education, we purposely designed the course to be 40 percent collaborative, with a lot of hands-on and activity-based sessions where engineering practitioners can learn from one another. Each module provides opportunities for leaders to discuss their current challenges and consider new approaches.

In our testing, I’ve seen leaders who enter the class with such different perspectives and then get in the room and discuss Agile practices with excitement and passion. I had one attendee tell me he would apply the roadmapping workshop the following week. And seeing the excitement and energy while building a marble run exercise is just the icing on the cake! We’ve had feedback that the content in SAFe for Hardware has really helped engineering leaders start thinking differently and understanding what’s possible within hardware development. 

For organizations to change their ways of working, leaders need to see the art of the possible, and to understand that applying Lean-Agile principles and SAFe in hardware is doable. And the need to know that others are already doing it and seeing success. I want people walking out of the course feeling confident that as leaders, if they can take responsibility for applying the mindset and the principles to their specific context and organization, they can find incredible value. 

Visit the SAFe® for Hardware course page for more, or search for upcoming classes via the training calendar.

SAFe for Hardware is currently in Limited Release, with classes available from select partners. A full release is planned for February 2025.

About Harry Koehnemann

Harry Koehnemann

SAFe Methodologist and SAFe Fellow at Scaled Agile, Inc., Harry Koehnemann has worked for over two decades with large system builders in Aerospace, Defense, Automotive, and many other industries, supporting leaders in applying Lean-Agile principles to their engineering practices. Harry speaks with organizations daily about using SAFe to build and deliver large, complex systems faster, more predictably, and with higher quality.

Advanced Certification Paths: Continuous Learning for Career Success

I joined Scaled Agile, Inc. two years ago as their first-ever Chief Customer Learning Officer. As CCLO, I have the privilege to lead the design and development of our learning solutions, including our courseware and certifications. With decades of experience and a passion for modern learning, my journey has been about understanding how people learn and grow in their careers, and how they develop the skills and competencies to thrive in their roles. I see firsthand how the learning landscape is evolving, and I’m committed to creating innovative solutions that empower Agile professionals to continuously learn, adapt, and succeed in their organizations. 

Evolution of Learning in the Agile Landscape

Over time, the way we engage with learning has shifted dramatically. The rapid expansion of remote work and digital transformation has created an opportunity to rethink how we deliver training. Instead of intensive, back-to-back full-day classes, we’ve moved toward more interactive and modular experiences. This includes our SAFe Micro-credentials, where professionals not only learn about Lean-Agile competencies but also apply them in real-world contexts, enabling them to truly master these skills.

From the outset, Scaled Agile has been dedicated to training change leaders and providing them with the necessary tools to drive Agile transformations. This remains a foundational part of our mission, and we continue to equip professionals with the skills and insights they need to lead effectively. Today, we are expanding that focus by providing more opportunities for Agile professionals to deepen their knowledge and expertise throughout their careers, allowing them to not only develop personally but also drive tangible business outcomes within their organizations.

Expanding Our Focus on Continuous Learning

One of the most common questions we hear from our learners is: “What’s next?” How does someone transition from understanding their role to thriving in it? In response, we are expanding our focus to emphasize continuous learning and development. This approach is designed to help Agile professionals build the mastery necessary to excel in their roles, while also contributing significantly to their organizations by driving better outcomes and fostering an environment of innovation and efficiency.

Continuous learning offers numerous benefits. It bridges skills gaps, enhances capabilities, and ensures that Agile practices are not only adopted but sustained within organizations. Change management is more than just implementing a transformation—it’s about maintaining and nurturing that change over time. By investing in ongoing learning, organizations create a culture where individuals and teams feel empowered to make informed decisions, solve complex problems, and adapt to evolving challenges.

Continuous learning is a catalyst for building an Agile culture and mindset. It helps teams achieve a “flow of work,” meaning they can complete tasks more efficiently, reduce bottlenecks, and deliver value more effectively. This flow creates a dynamic environment where innovation thrives, and work progresses with fewer interruptions, enabling professionals to meet goals and deliver high-quality results.

Introducing Advanced Certification Paths

After interviewing hundreds of Agile professionals and gathering insights from our extensive network of experts, we’ve designed the Advanced Certification Paths. These paths are tailored to develop role proficiency and ensure Agile professionals have the tools to succeed on the job. Each path combines live training and e-learning, delivered in flexible formats that suit different learning preferences. It culminates in a Learning Lab, a cohort-based experience where learners apply their knowledge in real-world case studies, receive coaching, and learn from their peers.

Completing an Advanced Certification Path means more than earning an Advanced Role Certification—it provides access to a broader Community of Practice, where professionals with shared experiences can learn from one another.

Advanced Role badge

Advance Scrum Master certification badge

These paths help professionals deepen their expertise and can act as a bridge between existing SAFe® certifications. For example, the Advanced Scrum Master Certification Path can be a natural next step for a certified SAFe® Scrum Master or even a standalone option for experienced Scrum Masters. It’s also a valuable stepping stone toward more advanced certifications, such as the Release Train Engineer role. When you look at all the courses we offer, they collectively form a comprehensive career track, guiding Agile professionals throughout their journey.

Looking to the Future

Our vision for continuous learning and development extends beyond our current offerings. We aim to provide diverse learning opportunities, catering to different preferences, challenges, and contexts. We plan to introduce core curricula along with electives, allowing learners to specialize in areas that matter most to them. Additionally, we believe that maintaining an active certification should emphasize ongoing learning and development. This is why we’re exploring Continuing Education Units (CEUs) to help professionals stay current and relevant in their roles.

I’m incredibly excited about this next phase for Scaled Agile, where modular, hyper-relevant learning content becomes the norm. Our goal is clear: to empower Agile professionals to achieve certifications and drive real value for their organizations while advancing their own careers.

Author

  • Daniel Quick joined Scaled Agile, Inc. two years ago as their first-ever Chief Customer Learning Officer. He leads the design and development of SAFe learning solutions, including courseware and certifications. With decades of experience and a passion for modern learning, his journey has been about understanding how people learn and grow in their careers, and how they develop the skills and competencies to thrive in their roles. He sees firsthand how the learning landscape is evolving and is committed to creating innovative solutions that empower Agile professionals to continuously learn, adapt, and succeed in their organizations.

    View all posts Chief Experience Officer

Everything You Need to Begin Using SAFe CoPilot Right Now

In today’s fast-paced Agile landscape, accessing relevant SAFe® (Scaled Agile Framework®) information efficiently can be a challenge. So we’ve developed a new tool to help you quickly find the SAFe information you need.

Introducing SAFe CoPilot: your AI companion for all things SAFe. 

In this article, we’ll answer the following questions: 

Get ready to streamline your SAFe journey with SAFe CoPilot’s innovative technology.

What Is SAFe CoPilot?

A screenshot of the SAFe CoPilot chat interface

SAFe CoPilot is a large language model (LLM) custom-trained on the latest and exclusive SAFe guidance. It embeds generative artificial intelligence across the SAFe ecosystem, which includes training courses, SAFe Studio, and enterprise applications.

In the words of ChatGPT, “Imagine you have a super smart friend who knows a little bit about everything and can help you with anything you need. This friend is really good at understanding SAFe and generating human language. That’s what SAFe CoPilot is.”

Key SAFe CoPilot Benefits

Like other LLMs, SAFe CoPilot can generate content efficiently based on the information it ingests. 

But what sets SAFe CoPilot apart from other LLMs like ChatGPT? 

It’s simple: SAFe CoPilot was developed by the same people who bring you SAFe, so it knows SAFe better than any other LLM.

SAFe CoPilot has access to exclusive SAFe® content

SAFe CoPilot has unlimited access to the entire SAFe knowledge base, which ensures it’s providing answers based on the latest SAFe guidance. 

The SAFe knowledge base includes:

  • Informative blogs: insights from SAFe professionals and industry experts
  • Expert-created articles: in-depth guides from renowned SAFe thought leaders
  • Interactive courses: immersive learning experiences for hands-on understanding
  • Engaging videos: visual explanations of complex SAFe concepts
  • E-learning modules: bite-sized training for busy professionals
An example of an image produced by SAFe CoPilot from the SAFe knowledge base

Plus, SAFe CoPilot’s citation feature provides direct links to the content each answer comes from, giving you the chance to verify the answers you receive and expand your SAFe learning.

SAFe CoPilot’s SAFe-specific prompt library

To ensure you receive quality outputs from LLMs, you have to provide quality inputs. This means your prompts make all the difference. And if you’ve used an LLM before, you probably know it takes trial and error to learn which prompts will produce the answers you’re looking for. 

To mitigate time spent on creating quality prompts, SAFe CoPilot provides a library of prompts tailored to specific SAFe roles and scenarios. Whether you’re a Release Train Engineer, Scrum Master, Product Owner, or any other SAFe professional, SAFe CoPilot provides targeted guidance and solutions for your unique challenges. 

We include examples of these prompts later in this blog.

A screenshot of SAFe CoPilot citation feature with source links

How to Use SAFe CoPilot

To access SAFe CoPilot, you must have an active SAFe Studio account. 

Don’t have one? Learn how to get one here.  

  1. Accessing SAFe CoPilot:

Log in using your SAFe Studio account credentials

Visit the SAFe CoPilot platform at copilot.scaledagile.com

The SAFe CoPilot login screen

2. Navigating the Interface:

SAFe CoPilot understands natural language, so feel free to ask questions or provide context without worrying about specific SAFe terminology.

Once logged in, you’ll see a chat-like interface where you can type your prompts.

The chat-like interface in SAFe CoPilot

3. Prompt Examples:

Here are some examples of prompts you can use with SAFe CoPilot:

  • “Provide insights on Lean-Agile leadership principles.”
  • “What is the role of the Release Train Engineer (RTE) in SAFe?”
  • “How do I implement the SAFe Portfolio Kanban?”
  • “Can you explain the concept of PI (Planning Interval) Planning?”
  • “What are the key practices for Agile Release Trains (ARTs)?”
  • “Give me tips for effective backlog refinement.”
  • “How can I improve my team’s continuous integration process?”
  • “What metrics should I track for business agility?”

Browse SAFe CoPilot’s prompt library for even more examples.

A screenshot of the prompt library in SAFe CoPilot

4. Interacting with SAFe CoPilot:

If you need further clarification or want to explore related topics, continue the conversation.

Type your prompt in the chat box and hit Enter.

SAFe CoPilot will generate a response based on its AI model and knowledge base.

5. Customizing Responses:

For example: “In our organization, we’re struggling with cross-team dependencies. How can SAFe CoPilot help us address this?”

SAFe CoPilot tailors its answers to your input. If you have specific context or additional details, include them in your prompt.

A screenshot of the chat box and a sample SAFe CoPilot answer

6. Learning and Iterating:

If you encounter any limitations or inaccuracies, provide specific feedback in your reply. Scaled Agile, Inc. continuously improves SAFe CoPilot based on user input.

SAFe CoPilot learns from user interactions. If you find an answer particularly helpful, let it know by clearly stating what worked in your reply.

You can also like or dislike an answer by clicking on the smiley or frowny face icons at the bottom of the answer.

A screenshot of the "Is this response helpful" section at the bottom a SAFe CoPilot answer

SAFe CoPilot FAQs

How does SAFe CoPilot work?

SAFe CoPilot processes input text using a large language model (LLM), which analyzes the context and semantics of the text and generates responses. This is augmented with SAFe content for the best quality response to your message.

How do I access SAFe CoPilot? Is it free to use?

SAFe CoPilot is currently in beta access, which means it’s free to use for all active SAFe Studio users. Visit copilot.scaledagile.com to log in. 

Can SAFe CoPilot understand and generate text in multiple languages?

SAFe CoPilot does support non-English languages, but we know it can do an even better job. In the future, SAFe CoPilot will provide amazing support for non-English speakers by translating SAFe guidance in real-time for their prompts. We will be exploring the application of SAFe CoPilot in other languages to support our global audience.

Does SAFe CoPilot retain personal information and conversation history?

Yes. In order to provide a great experience to you, SAFe CoPilot retains the profile information that you provide plus your conversation history. This way, you can return to prior conversations. You can delete these conversations at any time.

Have more questions? Check out our full list of SAFe CoPilot FAQs.

How to Use SAFe CoPilot in Your Role

We ran the Work Smarter Webinar Series earlier this year to help you contextualize SAFe CoPilot to your role. In each session, we explain how to use SAFe CoPilot using prompts and scenarios specific to six different SAFe roles. 

Below are links to each session. Please note that you must have an active SAFe Studio account to access the recordings. 

Work Smarter with SAFe CoPilot webinar series links by SAFe role:

Empowering the US Army with SAFe: Aligning with Army Directive 2024-02

In an era where the digital battlefield is just as critical as the physical one, the US Army is at the forefront of a transformative shift in software development and acquisition strategies. The Army Directive 2024-02, “Enabling Modern Software Development and Acquisition Practices,” heralds a new age of agility, rapid delivery, and continuous improvement. This transformation is vital for maintaining superiority in the digital warfare landscape. 

Enter the Scaled Agile Framework® (SAFe®). SAFe for government offers a structured yet flexible approach that aligns perfectly with the directive’s goals. 

Are you curious about how SAFe can revolutionize your operations? Download our comprehensive white paper, SAFe: The Solution for the US Army, and dive into the details.

Modernizing Software Development: A New Approach

Traditional software development methods, characterized by rigid, prescriptive requirements and lengthy development cycles, are being replaced by more adaptive and iterative processes. 

Army Directive 2024-02 calls for:

  • High-Level Need Statements: Moving away from detailed specifications to concise, high-level requirements
  • Flexible Acquisition Strategies: Using methods like the Software Acquisition Pathway and modular contracting to adapt swiftly to changing needs
  • Streamlined Processes: Reducing time-to-delivery through modernized development, testing, and cybersecurity processes
  • Continuous Improvement: Emphasizing ongoing development and refinement throughout the software lifecycle
  • Talent Development: Building expertise in modern software practices within the Army’s ranks

SAFe’s principles and practices meet these new demands, making it an ideal framework for the US Army’s Agile transformation. 

Want to learn more about how SAFe can help your government agency? Download our white paper now.

How SAFe Supports Army Directive 2024-02

Aligning requirements and acquisition practices

SAFe’s methodology, which emphasizes capturing requirements through iterative ‘user stories,’ directly supports the directive’s move towards high-level need statements. This approach ensures that development is closely aligned with user needs and can adapt as those needs evolve. Additionally, SAFe’s exemplar Request for Proposal (RFP) language facilitates the creation of flexible contracts, promoting rapid and iterative software delivery.

Streamlining processes

SAFe advocates continuous integration, deployment, and automated testing—key strategies for modernizing software development processes. By breaking down development into small, frequent iterations, SAFe helps reduce delays and accelerate time to market, perfectly aligning with the directive’s objectives.

Adopting a continuous improvement model

The directive’s shift towards continuous improvement throughout the software lifecycle mirrors SAFe’s Build-Measure-Learn concept. This model focuses on ongoing adaptation and refinement, ensuring the software remains relevant and effective.

Developing talent and expertise

SAFe provides a comprehensive framework for training and certifying personnel in Agile roles such as Scrum Master, Product Owner, and Release Train Engineer. This structured approach to talent development ensures that the Army’s workforce has the skills necessary to support its Agile initiatives. Programs like the Digital Capabilities Contracting Center of Excellence and the Software Management and Response Team can leverage SAFe expertise to drive this transformation.

Real-World Success: SAFe for Government

Several US Army initiatives have already seen success with SAFe in a government context:

  • General Fund Enterprise Business System (GFEBS): Transitioned from a traditional waterfall methodology to SAFe, enabling faster delivery of software enhancements and better alignment with evolving requirements
  • The Software Factory in Austin, Texas: Embraced SAFe practices to train soldiers in coding and foster organic software development capabilities
  • Program Executive Office Enterprise Information Systems (PEO EIS): Utilizing SAFe to transform its software development approach, PEO EIS is enhancing its workforce’s skills through Agile training and promoting industry collaboration to support Agile transformation

SAFe for Government events, including conferences, workshops, panel speakers, and supporting artifacts, promote Agile governance and modern software development practice for the government sector.  

Download the white paper to read more about these success stories and how they can apply to your agency.

Conclusion

The US Army’s adoption of SAFe methodologies in response to Army Directive 2024-02 represents a significant leap towards modernizing its software development processes. By aligning with SAFe’s principles of agility, continuous improvement, and efficiency, the Army is better equipped to meet the demands of the digital warfare landscape. This transformation enhances the Army’s operational capabilities. It also fosters a culture of innovation and rapid delivery, ensuring that the US Army remains a formidable force in traditional and digital arenas.

Join us in embracing the future of SAFe for government—together, we can achieve greater agility, responsiveness, and efficiency. Download the white paper, SAFe: The Solution for the US Army, to learn more about how SAFe meets the requirements of Army Directive 2024-02. 

For more insights and resources, explore our SAFe for government page.

2024 SAFe Careers Snapshot | Salaries, Skills, and Experience for SAFe Roles

Updated December 19, 2024

Are you pursuing a fulfilling career with SAFe® but unsure where to begin or how to progress? 

We know that SAFe roles don’t always follow traditional career paths. That’s why we created our first-ever SAFe Careers Snapshot, based on employer data from Q4, 2023. 

Whether you’re eager to kickstart your SAFe journey or seeking ways to elevate your current role, the 2024 SAFe Careers Snapshot is your compass to navigate the exciting landscape of SAFe opportunities.

Our comprehensive report delves into the heart of the current job market for six key SAFe roles:

  • Scrum Master
  • Agile Coach
  • Product Owner (PO)
  • Product Manager
  • Release Train Engineer (RTE)
  • Architect
  • Agilist
  • SAFe Practice Consultant (SPC) 

Each role offers a detailed breakdown with insights into the skills, certifications, and earning potential required to excel, all based on real job market data.

Plan Your Agile Career

Key SAFe Careers Snapshot Takeaways

The following trends were clearly identified across all the roles we researched: 

  1. SAFe roles and certifications offer higher earning potential than alternatives
  2. The technology industry is the top employer of SAFe roles
  3. Most employers using SAFe require or prefer certification
  4. SAFe roles facilitate career progression with further skill development
  5. 70 percent of Fortune 100 companies have certified SAFe professionals and consultants, as do a growing number of Global 2000

What Will You Learn in the 2024 SAFe® Careers Snapshot? 

If you’re wondering about the earning potential of someone in your role with a SAFe certification or how to reinvest in your career path this year, the SAFe Careers Snapshot has helpful guidance.

Here’s a sampling of the types of questions you’ll get answers to in the report, broken into three critical career categories.  

Salary and earning potential:

  • How much should I expect to earn in a role like Scrum Master
  • How much could my salary change with a SAFe certification?
  • How do years of experience or new skills impact my salary?

We analyzed market averages for similar roles and the difference a certification can make. We also charted progressions to higher-paying roles based on your current career stage.

Employability and competitiveness in the job market:

  • How many employers require SAFe certification? 
  • Does SAFe certification increase my chances of finding a job? 
  • Can I apply my SAFe certifications to other roles besides the one I currently hold? 

Career advancement: 

  • What skills can take you to the next level or land you that first dream job?
  • What certifications and experience do employers look for in a role like Agile Coach or Architect? 
  • I’m an RTE; where should I go next in my career?

We break down (by role) how many employers require and prefer SAFe certification as a demonstration of competency. The results show just how much you gain a competitive edge through active certification.

Screenshot from report

We understand career decisions aren’t one-size-fits-all. That’s why we’ve tailored our recommendations to fit multiple stages of career progression with the following categories:

  1. I want this job: You want to get hired at an organization that’s using SAFe
  2. I want to grow: You want to enhance your value with role-related training and development
  3. I want to advance: You want to position yourself for advancement to a new role

In addition to role-based recommendations, we included key findings for each role, a summary and outlook section, and additional information on the value of SAFe certification. Dive into some of the findings and hear about new releases to further your SAFe career journey in this recent webinar.

Download the report today and embark on a transformative journey toward realizing your full SAFe potential. This is the best time to start working differently and building your future.

Unlock Your Career
Access career advice tailored to your SAFe role and experience. 
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P.S. Looking for a localized version? Check out the SAFe Careers Snapshot for India.

Your Guide to Writing Great Iteration and PI Objectives

Write PI objectives that get results using this guide

Agile is disciplined; not reckless.

Writing useful Iteration Goals and Planning Interval (PI) Objectives requires focus and discipline to achieve proper agility transformation. Bad objectives are one of the most common reasons organizations stop using them. This guide will help you write objectives that get results.

For simplicity, I will use “objectives” interchangeably when talking about iteration goals and PI objectives. Iteration goals are a scaled-down version of PI objectives, which means you can apply my guidance to both metric types.  

Why We Write Iteration and PI Objectives

Before you can write effective iteration and PI objectives, you must understand why we write them. It’s common for organizations to treat objectives as summaries of the features or stories teams commit to in the PI or iteration. But that is a misunderstanding of the objectives’ purpose.

Objectives represent the Agile Team’s commitment to delivery in the PI or iteration. They create a feedback loop from the business to the team. This loop ensures both parties understand the organizational vision:

  • Teams can confirm their understanding of the business’s desired outcomes
  • The business can clarify or further refine its value priorities

During an iteration or PI Planning, teams neither commit to all the features brought to PI Planning nor to whole features. So it’s important to understand what outcomes the features create. This gives everyone a chance to weigh in on those outcomes.

stock photo of a girl smiling

How PI Objectives Support PI Planning

At PI Planning, the business gives its prioritized feature list to the Agile Release Train (ART). Then, teams on the ART sequence their stories and features based on their priorities and capacities.

During this process, teams will only commit to a subset of the business requests. PI objectives ensure teams commit to the proper subset of the business’s requests. Business value scores and conversations with business owners and key stakeholders also support team commitments.

Teams can then sequence stories and features into a delivery plan that leads to business outcomes. They communicate this plan through the objectives and summarize the business and technical goals in language the business understands. It’s much more than a summary of the planned work.

Another benefit of well-written objectives is they create an opportunity for alignment. Teams should be able to connect their features and stories to the highest value objectives. This makes it easier for the team(s) to see if they’re doing the most valuable work first. If not, they need to address priorities or technical dependencies.

How PI Objectives Are Evaluated by Business Owners

Besides understanding what objectives are for, we must also consider who objectives are for.

Teams write iteration and PI objectives for the Business Owners and key stakeholders. Teams do not write objectives for the Product Managers and Product Owners (POs) who manage the backlogs. The Product Managers and POs know what work they asked for.

Objectives communicate which business outcomes the team contributes to and why they matter. Teams then understand the deeper purpose behind their work, thus helping employee engagement. 

Business Owners evaluate PI objectives at the end of the PI to help the ART measure its performance and business value achieved. This helps determine ART predictability

One caveat to note: uncommitted objectives do not count towards a team’s predictability measure. Therefore, it’s important to write uncommitted objectives during PI planning to demonstrate that the team plans to complete the work but understands there are factors out of their control that may prevent them from delivering the value named in the objective. 

Near the end of PI planning, the Business Owners assign a business value to each PI objective. The business value is a number between 1 (lowest) and 10 (highest). Business Owners quantify the value of PI objectives through a conversation with the team. To determine the business value, they consider questions like

  • Is the work customer-facing?
  • Will the work improve future velocity and value delivery?
  • When will the value be delivered? 
  • How much of the organization will contribute to the objective?
  • How large will the impact be if the objective is not completed in the PI?

Once the PI is over, Business Owners assign Actual Business Value to the PI objectives. Actual Business Value is the amount of value that was delivered toward the objective in the PI.

For example, if one of your objectives was assigned a business value of 7, Business Owners will decide based on the team’s completed work how many of the 7 points were delivered. Like in PI planning, the scores are determined through conversations between the team and Business Owners. 

The structure of your PI objectives impacts how smoothly the Actual Business Value assignments go. Well-structured and clear objectives help Business Owners and teams easily measure what was delivered in the PI. The tips in the following sections outline how to write objectives Business Owners and teams will understand.

How to Write Meaningful Iteration and PI Objectives

Now that we’ve identified what objectives are and who they’re for, let’s inspect some PI objective examples from the field.

  • Implement Jenkins
  • Build 2 APIs
  • Build a database
  • Design a template

These examples do not effectively communicate the business outcomes the work produces. Additionally, these example objectives are written solely from the perspective of development or engineering teams and have no connection to why the work matters. If the objectives just restate the names of the features, they are a waste of time and energy.

Let’s review how to write objectives that create a meaningful connection between the technical work and the business.

First, all objectives should be S.M.A.R.T.

All our PI objectives should be SMART

Second, a good objective has five components that effectively communicate a business outcome and why it matters:

  • Activity: What will we be doing?
  • Scope: What are the boundaries of the work we will touch?
  • Beneficiary: Who is the intended recipient of the new work?
  • User Value: Why does this work matter to the new user?
  • Business Value: Why does this work matter to the business?

Examples of each component include:

  • Activity: Create, Implement, Define, Design, Enable, Modify, Etc.
  • Scope: App, API, Mobile, Web, Database, Dashboards, Etc.
  • Beneficiary: Customer, End-user, System Team, Mobile Users, Etc.
  • User Value: Faster, Better, Cheaper, Enhanced, New Features, Etc.
  • Business Value: Reduced Call Times, Increased Sales, Increased Data Efficacy, Reduced Loss to Fraud, Etc.

You can put these two steps together using the following formula.

PI Objective Formula
[Activity] + [Scope] so that [Beneficiary] have [User Value] to [Business Value]

Iteration and PI Objectives Examples from the Field

Here are a few examples of good iteration and PI objectives from three different contexts.

Financial services company example

  • Activity: Add
  • Scope: three new methods of e-payment
  • Beneficiary: so that mobile users with digital wallets
  • User Value: have an improved checkout experience
  • Business Value: to drive a three-percent revenue increase

“Add three new methods of e-payment so that mobile users with digital wallets have an improved checkout experience to drive a 3 percent revenue increase.”

Digital transformation team example

  • Activity: Create
  • Scope: an Agile Ways of Working guide
  • Beneficiary: so that {Company} employees
  • User Value: have clear guidance on implementing Agile behaviors
  • Business Value: to enable a faster flow of value with higher quality delivery

Create an Agile Ways of Working guide so that {Company} employees have clear guidance on implementing Agile behaviors to enable faster flow of value with higher quality delivery.”

An example from a team building a new customer data platform

  • Activity: Create
  • Scope: a single source of truth customer database
  • Beneficiary: so that customers who call us
  • User Value: have an improved customer experience
  • Business Value: with a 25 percent shorter time to resolution

“Create a single-source of truth customer database so that customers who call us have an improved customer experience with a 25 percent shorter time to resolution.”

Using the above approaches creates a powerful statement of business value. And it creates greater alignment between the teams’ work and business strategy. Tip: teams can write their objectives using the bulleted format to make them even clearer.

Find More Objectives Resources in SAFe® Studio

Iteration and PI objectives create feedback loops between the teams and the business. They also assess how well the team’s work aligns with organizational goals. When you understand this connection, you can improve your implementation of these objectives.

If you have objective-writing stories, good or bad, in your organization, share them with me. Together, we can improve this process for everyone.

Objective-writing resources in SAFe® Studio:

https://scaledagile.com/tag/pi-planning/

About Saahil Panikar

Saahil is a SAFe® Program Consultant Trainer (SPCT)

Saahil is a SAFe® Practice Consultant Trainer (SPCT) and certified Enterprise Business Agility Strategist. He is determined to help organizations extend their Agility beyond IT. He started his career as a Data Scientist, and Saahil is still passionate about the metrics behind successful transformations. As a former collegiate rugby player for the University of Florida, Saahil bleeds Orange and Blue and is a die-hard fan of Gator Football.

Connect with Saahil on LinkedIn

The Complete Guide to Measuring Team and Technical Agility

 

Before writing this article, we were curious to know more about how often teams are measuring their agility (if ever). We ran an informal poll on LinkedIn, and the results were fascinating.

Assessing your team’s agility is a crucial step toward continuous improvement. After all, you can’t get where you want to go if you don’t know where you are.

How often do you assess your team's agility? Screenshot of LinkedIn poll results - every quarter (PI) wins with 51%

But you probably have questions: How do you measure a team’s agility? Who should do it and when? What happens with the data you collect, and what should you do afterwards?

We’re here to answer these questions. Use the following sections to guide you:

  • What is Team and Technical Agility?
  • What is the team and technical agility assessment?
  • Assessment tips, including before, during, and after you assess
  • Team and technical agility assessment resources

These sections include a video showing where to find the team and technical agility assessment in SAFe® Studio and what the assessment looks like.

What Is Team and Technical Agility?

Agile Teams, Built-In Quality, and Teams of Agile Teams graphic from Framework article
The three dimensions of team and technical agility

Before jumping into the assessment, it’s important to understand team and technical agility. This will help determine if you want to run the assessment and which areas may be most beneficial for your team. 

Team and technical agility is a team’s ability to deliver solutions that meet customers’ needs. It’s one of the seven business agility core competencies. 

Team and technical agility contains three parts:

  • Agile teams
  • Teams of Agile teams
  • Built-in Quality

Agile teams

As the basic building block of an Agile Release Train (ART), the Agile team is responsible for 

  • Connecting with the customer
  • Planning the work
  • Delivering value
  • Getting feedback
  • Improving relentlessly

They’re the ones on the ground bringing the product roadmap to life. They must also plan, commit, and improve together to execute in unison. 

Teams of Agile teams

An ART is where Agile teams work together to deliver solutions. The ART has the same responsibilities as the Agile team but on a larger scale. The ART also plans, commits, executes, and improves together. 

Built-in quality

Since Agile teams and ARTs are responsible for building products and delivering value, they must follow built-in quality practices. These practices apply during development and the review process. 

As we state in the Framework article: “Built-in quality is even more critical for large solutions, as the cumulative effect of even minor defects and wrong assumptions may create unacceptable consequences.”

It’s important to consider all three areas when assessing your team’s agility.

What Is the Team and Technical Agility Assessment?

Team and Technical Agility Assessment results screenshot

The team and technical agility assessment is a review tool that measures your team’s agility through a comprehensive survey and set of recommendations. 

However, there’s more to it than that. We’ll review the information you need to fully understand what you learn from this assessment and how to access it.

Each question in the assessment asks team members to rate statements about their teams on the following scale:

  1. True
  2. More True than False
  3. Neither False nor True
  4. More False than True
  5. False
  6. Not Applicable
The assessment answer options

What information can I get from the team and technical agility assessment?

Team and technical agility assessment helps teams identify areas for improvement, highlight strengths worth celebrating, and benchmark performance against future progress. It asks questions like the following about how your team operates:

  • Do team members have cross-functional skills? 
  • Do you have a dedicated Product Owner (PO)
  • How are teams of teams organized in your ARTs? 
  • Do you use technical practices like test-driven development and peer review? 
  • How does your team tackle technical debt?

For facilitators, including Scrum Masters/Team Coaches (SM/TC), the team and technical agility assessment is a great way to create space for team reflection beyond a typical retrospective. It can also increase engagement and buy-in for the team to take on actionable improvement items.

Once the assessment is complete, the team receives the results broken down by each category of team and technical agility.

Team and Technical Agility Assessment results (aggregate view)

When you click on a category, the results break into three sub-categories to drill down even further into the responses.

Team and Technical Agility results (drilled down view of Agile Teams category)

In addition to the responses, you receive key strengths. The answers with the highest average scores and the lowest deviations between team members are key strengths.

Assessment results showing statements with the highest scores and highest amount of agreement

Inversely, you also get key opportunities. The answers with the lowest average scores and highest deviations between team members highlight areas where more focus is needed.

Screenshot of areas of improvement in assessment results

The assessment will include growth recommendations based on your team’s results. These are suggested next steps for your team to improve the statements and areas where it scored lowest.

Screenshot of a growth recommendation example from the TTA assessment

How do I access the team and technical agility assessment?

You can access the team and technical agility assessment in SAFe® Studio. Use the following steps:

  1. Log into SAFe® Studio.
  2. Navigate to the My SAFe Assessments page under “Practice” in the main navigation bar on the left side of the homepage. 
  3. Click the Learn More button under Comparative Agility, our Measure and Grow Partner. The team and technical agility assessment runs through their platform. 
  4. Click on the Click Here to Get Started button.
  5. From there, you’ll land on the Comparative Agility website. If you want to create an account to save your progress and assessment data, you may do so. If you’d like to skip to the assessment, click on Start Survey in the bottom right of the screen. 
  6. Select Team and Technical Agility Assessment.
  7. Click Continue in the pop-up that appears. 
  8. The assessment will then start in a new tab. 

See each of these steps in action in this video.

Team and Technical Agility Assessment Best Practices

To ensure you get the best results from the team and technical agility assessment, we’ve compiled recommended actions before, during, and after the assessment.

Assessment Best Practices

Before facilitating the team and technical agility assessment

Being intentional about how you set up the assessment with your team will give you results you can work with after the assessment.

Who should run the assessment

Running assessments can be tricky for a few reasons. 

  • Teams might feel defensive about being “measured” 
  • Self-reported data isn’t always objective or accurate 
  • Emotions and framing can impact the results 

That’s why SAFe recommends a SM/TC or other trained facilitator run the assessment. A SM/TC, SPC, or Agile coach can help ensure teams understand their performance and know where to focus their improvement efforts.

When to run the assessment

It’s never too early or too late to know where you stand. Running the assessment for your team when starting with an Agile transformation will help you target the areas where you most need to improve, but you can assess team performance anytime. 

As for how frequently you should run it, it’s probably more valuable to do it on a cadence—either once a PI or once a year, depending on the team’s goals and interests. There’s a lot of motivation in seeing how you grow and progress as a team, and it’s easier to celebrate wins demonstrated through documented change over time.

How to prepare to run the assessment

Before you start the team and technical agility assessment, define your team’s shared purpose. This will help you generate buy-in and excitement. If the team feels like they’re just completing the assessment because the SM/TC said so, it won’t be successful. They must see value in it for them as individuals and as a team. 

Some questions we like to ask to set this purpose include: 

  • What do we want it to feel like to be part of this team two PIs from now?
  • How will our work lives be improved when we check in one year from now?

We like to kick off the assessment with a meeting invitation with a draft agenda if you’re completing the assessment as a team. Sending this ahead of time gives everyone a chance to prepare. You can keep the agenda loose, so you have the flexibility to spend more or less time discussing particular areas, depending on how your team chooses to engage with each question.

If you’re completing the assessment asynchronously, send out a deadline of when team members must complete the assessment by. Then send a meeting invitation for reviewing the results as a team.

Facilitating the team and technical agility assessment

Now it’s time to complete the assessment. These are a couple of tips to consider when facilitating the assessment for your team.

Running the assessment

Ways to run the assessment graphic

There are two ways you can approach running this assessment. Each has a different value. Choose the option based on your team’s culture. 

Option one is to have team members take the assessment individually and then discuss the results as a group. You can do this one of two ways: team members complete the assessment asynchronously by a certain date so you can review results as a team later or set a time for teammates to take the assessment at the same time and discuss results immediately afterwards.   

Option two is to discuss the assessment questions as a team and agree on the group’s answers.

When we ran this assessment, we had team members do it individually so we could focus our time together on reviews and actions. If you run it asynchronously, be available to team members if they have questions before you review your answers.

Keeping the assessment anonymous

Keeping the answers anonymous is helpful if you want more accurate results. We like to be clear upfront that the assessment will be anonymous so that team members can feel confident about being honest in their answers. 

For example, with our teams, we not only explained the confidentiality of individuals’ answers but also demonstrated in real time how the tool works so that the process would feel open and transparent. We also clarified that we would not be using the data to compare teams to each other or for any purpose other than to gain a shared understanding of where we are selecting improvement items based on the team’s stated goals.

However, if you choose to complete the assessment as a team and decide on each answer together, answering anonymously isn’t possible. Choose the option you think works best for your team’s culture.

After facilitating the team and technical agility assessment

The main point of running the team and technical agility assessment is to get the information it provides. What you do with this information determines its impact on your team.

What to do with the assessment results

Once you’ve completed the assessment using one of the two approaches,

  • Review sections individually
  • Show aggregate results
  • Allow team to notice top strengths and areas for improvement
  • Don’t tell the team what you think as facilitator

We learned in the assessment how much we disagreed on some items. For example, even with a statement as simple as “Teams execute standard iteration events,” some team members scored us a five (out of five) while others scored us a one. 

We treated every score as valid and sought to understand why some team members scored high and others low, just like we do when estimating the size of a user story. 

This discussion lead to:

  • Knowing where to improve
  • Uncovering different perspectives
  • Showing how we were doing as a team
  • Prompting rich conversations
  • Encouraging meaningful progress

We know it can be challenging to give and receive feedback, especially when the feedback focuses on improving. Here are a few ways to make conversations about the assessment results productive with your team.

How to review assessment results graphic

Using the assessment to improve

With your assessment results in hand, it’s time to take actions that help you improve. 

For each dimension of the team and technical agility assessment, SAFe provides growth recommendations to help teams focus on the areas that matter most and prioritize their next steps. 

Growth recommendations are helpful because they’re bite-sized actions to break down the overall area of improvement. They’re easy to fit into the PI without overloading capacity. 

Examples of growth recommendations:

Example 1:

  • As a SM/TC, watch the How to Run an Effective Backlog Refinement Workshop video with the team.
  • Discuss the importance of refining the backlog to ensure upcoming work is well-defined and there is no work outside the backlog. 
  • Schedule backlog refinement on a cadence.

Example 2: 

  • As a team, use the Identifying Key Stakeholders Collaborate template and answer the following questions:
    • Who is the customer of our work? (This could be internal or external customers.)
    • Who is affected by our work?
    • Who provides key inputs or influences the goals of our work?
    • Whose feedback do we need to progress the work?
  • Maintain a list of key stakeholders.

Example 3:

  • As a team, collect metrics to understand the current situation. Include the total number of tests, the frequency each test is run, test coverage, the time required to build the Solution and execute the tests, the percentage of automated tests, and the number of defects. Additionally, quantify the manual testing effort each Iteration and during a significant new release.
  • Present and discuss these metrics with the key stakeholders, highlighting how the lack of automation impacts quality and time to market.
  • Create a plan for increasing the amount of test automation.

Here are some actions you should take once you’ve completed the assessment: 

  • Review the team growth recommendations together to generate ideas
  • Select your preferred actions (you can use dot voting or WSJF calculations for this; SAFe® Studio has ready-made templates you can use)
  • Capture your team’s next steps in writing: “Our team decided to do X, Y, and Z.” 
  • Follow through on your actions so that you’re connecting them to the desired outcome
  • Review your progress at the beginning of iteration retrospectives

Finally, you’ll want to use these actions to set a focus for the team throughout the PI. Then check in with Business Owners at PI planning on how these improvements have helped the organization progress toward its goals.

Tip: Simultaneously addressing all focus areas may be tempting, but you want to limit your WIP. 

To do this, pick one focus area based on the results. You can add the remaining focus areas to the backlog to begin working on once you’ve addressed the first one.

Ways to prioritize action items: WSJF, Team vote, Timeliness, Ease, Team capacity

Feeling overwhelmed by the action items for your team? Try breaking them down into bite-size tasks to make it easier on capacity while still making progress.

These are some examples.

Bite-size action item examples

Team and Technical Agility Assessment Resources

Here are some additional resources to consider when assessing your team’s agility. 

Access the Team and Technical Agility Assessment in SAFe Studio today - Log in to SAFe Studio

About the authors

Lieschen is a product owner and former scrum master at Scaled Agile.

Lieschen Gargano is a Release Train Engineer and conflict guru, thanks in part to her master’s degree in conflict resolution. As the RTE for the development value stream at Scaled Agile, Inc., Lieschen loves cultivating new ideas and approaches to Agile to keep things fresh and engaging. She also has a passion for developing practices for happy teams of teams across the full business value stream.

Blog author Sam Ervin headshot

Sam is a certified SAFe® 6 Practice Consultant (SPC) and serves as the SM/TC for several teams at Scaled Agile. His recent career highlights include entertaining the crowd as the co-host of the 2019, 2020, and 2021 Global SAFe® Summits. A native of Columbia, South Carolina, Sam lives in Kailua, Hawaii, where he enjoys CrossFit and Olympic weightlifting.

The SAFe Community Platform Is Now Part of SAFe Studio: Here’s What’s New

This month, we introduced the latest version of SAFe® and a new way to connect with the SAFe community. SAFe 6.0 is the newest Framework version, and it includes a new Big Picture, courseware, assets, and an upgrade for most SAFe roles. 

But our launch included more than a new version of SAFe. We also released SAFe® Studio, which has replaced the SAFe Community Platform. You can read more about the full 2023 March Launch on our release notes page

In this blog, we’ll focus on SAFe® Studio. 

SAFe® Studio makes it easier to manage your transformation in one place. We like to say that SAFe® Studio “brings the Framework to life” and helps to unlock the Agile potential in each person, team, and enterprise. The tools, guidance, community, and courses are now in a single platform, and we’re still working hard to contextualize this content for every role and language. 

Don’t just take our word for it; here’s some early feedback

In this blog, we’ll discuss

If you only want to see what’s new in SAFe® Studio, jump to that section from the above table of contents. 

We recommend reading from start to finish if you’re new to SAFe and want to understand why this change matters and what the buzz is about.

SAFe® Studio, the New Way to Access the SAFe Community Platform

Since 2016, the SAFe Community Platform was how everyone accessed SAFe learning assets, course materials, and the SAFe community. 

The SAFe Community Platform is now part of SAFe® Studio. This new platform is the core of a simpler, unified experience for users throughout the SAFe ecosystem.

Read the SAFe Studio brief now

What is SAFe® Studio?

SAFe® Studio houses all of the new SAFe 6.0 assets. It’s your one-stop shop for accessing everything you need to learn, practice, and manage SAFe daily. 

Our new platform includes:

  • All the information for your upcoming courses in one place and an easy way to manage your current certifications
  • A range of content, from bite-size for daily learning to more in-depth for establishing SAFe in your organization. This includes all content previously accessible on the SAFe Community Platform. 
  • The tools you need to make the transformation stick, from value-stream mapping workshops to PI Planning templates
  • A community of SAFe professionals and partners available to support your transformation

Why the change to SAFe® Studio?

Managing organizational change is hard. It involves translation, change management, and maintenance of many moving parts. And it’s even harder when you have to look for resources in multiple places or create your own. This is where SAFe® Studio comes in.

SAFe® Studio is the evolution of our platform for learning, practicing, and managing SAFe.

We built SAFe® Studio with the enterprise in mind, but also knowing that individuals make change stick. Our goal is to give people in every role the tools and knowledge needed for meaningful growth and a different approach to work.

With everything now in one place, managing organizational change is easier with SAFe® Studio.

What’s New in SAFe® Studio?

Here’s what you can access in SAFe® Studio today. Our product roadmap is packed with planned updates, so stay tuned for future announcements.

If you want a quick overview of what’s new, watch this video or complete this quick online learning.

A reimagined design

SAFe® Studio has a brand-new look and feel. It’s a fully updated design and user experience from the previous SAFe Community Platform. The updates start with the login page, but you’ll notice a similar design throughout the platform. We’ve updated the color palette to match our new brand colors. And we’ve made it a more seamless and cohesive experience to move from our different Scaled Agile websites to the platform.

Unauthenticated login page screenshot

The unauthenticated experience

Before you even log into SAFe® Studio, you have options to engage with our content from a central location. 

The unauthenticated homepage includes direct links to the Scaled Agile Framework website, training calendar, SAFe Summit content, and the What’s New section. The What’s New section includes all new content from across Scaled Agile’s web properties.

Login page screenshot

Login

Starting with the login screen, you’ll see the new overall look and feel reflected through the color palette, fonts, and platform logo.

 

Navigation

The navigation bar now lives on the left side of the SAFe® Studio home screen. The intuitive design highlights specific sections for learning, implementing, practicing, and connecting. It also includes the Partner Portal.

Navigation menu screenshot
Practice menu screenshot

If you’re wondering where previous sections went, don’t worry. You can find them in new locations:

  • The Measure and Grow section is now under Practice, and it has a new title: My SAFe Assessments
  • SAFe Collaborate is also under a new name in the Practice section: My SAFe Events 

It’s never been easier to find what you need for daily practice.

Quick Links

After logging in, you’ll note a refreshed and rearranged layout from the old SAFe Community Platform experience. The SAFe® Studio homepage is now your launchpad for finding content, tools, and resources. 

For starters, the Quick Links section gives you easy access to our most popular resources, including the Scaled Agile Framework website.

Quick links section screenshot
Screenshot of Recommended section on the homepage

Recommended content

Next, you’ll notice a new section labeled “Recommended Content.” This area shows curated content based on your role. The Recommended section is why it’s more important than ever to keep your role in SAFe® Studio updated. An up-to-date role in SAFe® Studio ensures we recommend the best content for you in this section.

Curated content from across Scaled Agile web platforms

The What’s New section shows you the latest content from across all our websites. 

Find content from scaledagile.com, scaledagileframework.com, and SAFe® Studio displayed right on your homepage. You can even peruse by content type, from posts to videos. 

Screenshot of What's New section on the SAFe Studio homepage

You’ll see curated content from across all websites throughout SAFe® Studio, meaning you no longer have to visit each site individually to find the resource you’re looking for.

Screenshot of how to access Achievements and Certifications from the SAFe Studio homepage

Achievements and certifications
Quickly access your achievements and certifications at any time from the bottom right corner of the SAFe® Studio homepage. Users can earn achievements from taking classes or completing learning in the My Learning section of SAFe® Studio.

Learn section

The first section in SAFe® Studio after the homepage is the Learn section. You can find links to the Framework, learning plans, courses, customer stories, and the SAFe Glossary here. 

Resource and Media Library screenshot

In addition, we’ve created a Resource and Media Library section where you can find everything from our collection of videos and podcasts to previous SAFe Summit content and recommended reading. 

This is where you’ll find all of the resources, both new and old, you need to learn SAFe.

Screenshot of the SAFe Enterprise page in SAFe Studio

Refreshed SAFe Enterprise section

SAFe Enterprise subscribers can access curated content, from webinars to information sheets to relevant blog posts and resources to use within your enterprises.

Updated SAFe 6.0 resources

We’ve updated many of our resources to new SAFe 6.0 guidance and language. These are in their applicable sections and on the SAFe Toolkits page under the Practice dropdown.

An example of an updated SAFe 6.0 resource - the Facilitator's Guide to SAFe

Why join SAFe® Studio?

Proven Results
- 35% increase in productivity
- 50% defect reduction
- 30% happier, more engaged employees
- 50% faster time-to-market
*Typical results reported by enterprises using SAFe

We built SAFe® Studio to help everyone succeed in their transformation role. 

For transformation leaders:

  • SAFe® Studio will expand with your transformation because we built it for enterprises like yours
  • Curate the content your transformation members digest with customizable enterprise playlists
  • Engage transformation members with gamification

For SAFe professionals:

  • Easily find everything you need to succeed in your current role and prepare for your next one
  • Get daily SAFe guidance and recommendations based not only on your role but also your enterprise context and learning or practice behavior with a new user interface
  • Earn points for engaging with your organization’s transformation
  • Consume helpful and specific SAFe content that your coaches and LACE leaders have selected for you
  • Quickly see your current certification level to ensure you stay up-to-date

For coaches:

  • Tailor SAFe content to your organization’s needs with customizable enterprise playlists
  • Quickly find training materials, course information, and digestible content you can share with your learners

How do I join SAFe® Studio?

You can join SAFe® Studio one of three ways.

For the individual:

You can purchase a foundational membership, which includes virtual classrooms, learning plans, practice assets, role-based content, self-paced online learning (including SAFe Jumpstart), and enterprise collaboration tools in addition to SAFe® Studio access. 

For the course participant:

When you attend a SAFe course, you also get access to SAFe® Studio for 12 months after your first class. 

For the enterprise:

When your organization purchases a SAFe Enterprise Subscription, organization members can access SAFe® Studio. Administrators also get access to assign and track the transformation. In addition, the organization receives unlimited access to trainer-led courses.

SAFe® Studio FAQs

What’s the difference between SAFe, the Framework, and SAFe® Studio?

SAFe is our full solution brand, including the Scaled Agile Framework, SAFe® Studio, the partner program, and the community of SAFe professionals.

The Framework represents the intellectual property (IP)—the ideas—that underpin all guidance we offer.  

We deliver that guidance through versioned releases in updated articles, courses, downloadable assets, online learning, instructional videos, and more.  

SAFe 6.0 represents the newest version of the Framework, along with all its associated materials. Users can access that guidance through SAFe® Studio.

What Does SAFe® Studio Include?

SAFe® Studio gives you access to courses so you can train teams on SAFe principles, roles, and practices. This material includes:

  • Easily-digestible content and practical takeaways for every role
  • Curated, localized learning experiences and exams
  • Training for all levels from beginner to expert

SAFe® Studio also gives you the tools to build momentum by putting training into practice, like:

  • Online Agile assessments
  • Collaborative tools for planning and practicing SAFe events
  • Role-specific resources for daily work

Finally, SAFe® Studio connects you with a community of over 400,000 practitioners to help you empower your teams.

  • Connect with SAFe experts, Agile coaches, and practitioners globally
  • Join forums and peer discussions on best practices
  • Access the latest media from SAFe Summits and other high-value events

How is SAFe® Studio different than the SAFe Community Platform?

SAFe® Studio is now the unified platform for learning, practicing, and managing SAFe. Finding what you need when practicing SAFe daily is easier in the new platform. It also has a more intuitive and seamless interface than the previous platform. 

SAFe® Studio includes elements from the Community Platform but also incorporates Collaborate, Measure and Grow surveys, and the Framework itself to further assist learners, leaders, and change agents in driving successful organizational change.

For answers to other questions, check out our SAFe® Studio FAQs.  

Log into SAFe® Studio to start experiencing these new updates yourself. And don’t forget to set your role, so you receive role-specific content.

Get daily guidance to drive successful change in your organization
Log in Now

About Alysa Kirkpatrick

Blog author Alysa Kirkpatrick headshot

Alysa Kirkpatrick is a Product Management Director at Scaled Agile, Inc., with fortune 500 and multi-industry experience. She has expertise in all stages of Agile Scrum/Kanban project lifecycle and digital transformation and has worked with cross-functional teams and business units.

Connect with Alysa on LinkedIn

What Is a SAFe Practice Consultant-T (SPCT) and How Can You Become One?

SAFe Program Consultant Trainer

“I am so glad I did it. It is unreservedly the single most important thing I have done in my career. If you are a seasoned professional with a commitment to lifelong learning and are wondering what your next career move might be, I highly recommend you take a look at the SPCT program.”

 Michael Casey, SPCT, Agile Big Picture

As more organizations engage with SAFe®, it’s even more critical that we have knowledgeable, experienced SAFe leaders to help transform large enterprises and continue to shape the way SAFe is being implemented. If you have deep SAFe knowledge, are a lifelong learner, are SAFe Practice Consultant (SPC)-certified, and excel in training and coaching, I invite you to consider becoming a SAFe Practice Consultant-T (SPCT).

“As is the case with any certification, you should carefully evaluate SAFe instructors and consultants, and make sure that they have demonstrated experience that is relevant to the role you are asking them to take on. Do not rely on certifications alone as a measure of the skills of a consultant or prospective employee. A notable exception to this is the SAFe Program Consultant Trainer (SPCT) certification [now SAFe® Practice Consultant-T], which does require demonstrated experience with Agile, software development or product management, training and consulting. If you’re hiring someone who has [an] SPCT certification, you can be confident that they do have experience in these areas, as well as experience with SAFe implementation at multiple organizations. However, SPCTs are in short supply. As of February 2020, there are fewer than 100 people worldwide holding this certification.”

Gartner, “A Technical Professional’s Guide to Successful Adoption of the Scaled Agile Framework (SAFe),” Kevin Matheny, Bill Holz, 13 April 2020

SPCTs are among the most highly regarded SAFe experts in the world. They are also the most sought-after SAFe Trainers, SAFe Trusted Advisors, and SAFe Transformation Architects among enterprises seeking to improve their methods of working and pursue business agility.

As transformation catalysts, SPCTs share their vast industry expertise and skills through teaching, coaching, and handling the most challenging SAFe implementations. And they are experts at communicating, consulting, and creating SAFe knowledge.

SPCT is the most advanced certification you can achieve with SAFe and can be career-changing through job advancement and new opportunities.

SPCT credentials bring the highest level of credibility, which opens doors for you and generates confidence within the organization that you’re helping to create the highest-quality SAFe implementation.

That said, you should know that our selection process has very high standards, and not everyone will get in. To be accepted into the program, you must not only meet the skills and experience prerequisites but have presence and gravitas. The requirements and expectations are slightly different for partners and enterprise employees.

Nominees must either be sponsored by a Gold Partner or an enterprise customer with a SAFe® Enterprise Subscription. However, both must be full-time employees of their respective organizations and are expected to have several years of experience in the tech industry, with five years of Lean-Agile experience and five years of software/systems/product experience.

Here’s how the process works:

  1. Get nominated: If you or someone you know would make a good candidate, request access to the SPCT portal by sending an email to spct@scaledagile.com. Through the portal, you can submit your documented accomplishments as you achieve them.
  2. Have an interview: After your nomination requirements have been reviewed and accepted, you’ll have two screening interviews with SPCT guides. Our team will then determine whether you’d be a good fit for the program.
  3. Attend Immersion Week: If you’re accepted, you’ll be invited to attend SPCT Immersion Week (currently, we hold three to four classes per year) where nominees showcase their knowledge, skills, and abilities in training and consulting with SAFe. You’ll also learn how to teach an Implementing SAFe® class and may even work on a class project that contributes to SAFe’s intellectual property.
  4. Complete field experience: After Immersion Week, you’ll need to complete additional certification requirements that include teaching SAFe classes, completing SAFe implementations, and finishing the required readings.
  5. Co-teach an Implementing SAFe® class: Lastly, you’ll participate in a pairing test by co-teaching an Implementing SAFe® class with one of our guides. During this class, we’ll evaluate your presentation, training, and coaching skills.

I believe becoming an SPCT is a valuable and rewarding career goal to aspire to—but I’m not the only one. Here’s what some of our SPCTs have to say:

“SPCTs are differentiated in the marketplace. The SPCT certification is rare and the knowledge and expertise it represents is valuable and much in demand.” 

—Simon Chesney, iSPCT, Western Digital Corporation

“Becoming an SPCT takes hard work, but it will pay you back many times over what you put into it in personal growth and career advancement. Get on board the SPCT program and you won’t look back!” 

—Michael Casey, SPCT, Agile Big Picture

I encourage you to explore what it takes to become an SPCT to see if this would be a good fit for you or someone you know.

Learn more by contacting spct@scaledagile.com.

About Adam Mattis

Adam Mattis headshot

Adam Mattis is a SAFe® Fellow and SAFe® Practice Consultant-Trainer (SPCT) at Scaled Agile with many years of experience overseeing SAFe implementations across various industries. He’s also an experienced transformation architect, engaging speaker, energetic trainer, and a regular contributor to the broader Lean-Agile and educational communities. Learn more about Adam at adammattis.com.

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My Release Train Engineer Career Path: Transition from RTE to Enterprise Agile Coach

Enterprise Agile Coach

Recently I’ve transitioned from working as a Release Train Engineer (RTE) to an Enterprise Agile Coach. While the RTE career path isn’t always well defined, this has been a rewarding journey personally for my professional development and collectively for growing our organizational capabilities. 

In this blog post, I discuss:

  • Enterprise Agile Coach as a potential development path for RTEs
  • My personal experience nine months into the role and what an Enterprise Agile Coach does in a SAFe® context
  • Learning paths for RTEs and several key insights

Pointing the Release Train Engineer Career Path toward Enterprise Agile Coach

If you look at the SAFe Big Picture (in any configuration), you can quickly identify Agile coaching roles at the team (Scrum Master) and program level (Release Train Engineer). But beyond these roles, the development path isn’t always clear. 

Release Train Engineer

What are the opportunities for Release Train Engineers?

To start, current Release Train Engineers could look at either a Solutions Train Engineer (STE) or a SAFe® Program Consultant (SPC) role. STE is a good progression, but the role only exists in very large enterprises (typically comprising thousands of people) building large solutions (for example, cyber-physical) that require multiple ARTs for development. SPC is a much more common role because it is required at organizations of any size. SPCs play a critical part in implementing SAFe.

But, because SAFe leverages the concept of a dual-operating system (proposed by John Kotter), SPC is often more a set of responsibilities than a specific position. So although many RTEs become certified SPCs to deepen their knowledge of SAFe and increase their own SAFe transformation capabilities, SPC is their next credential but not their next job title.

Enterprise Agile Coach is a common job title for someone who operates at an organizational level and works across organizational boundaries to coach Agile transformations and enable business agility.

These functions make Enterprise Agile Coach an excellent progression for an RTE whose scope has expanded beyond an ART to a broader role in their organization.

Release Train Engineer

What Does an Enterprise Agile Coach Do? My Experience After Nine Months

After working in my current organization for six months, it became clear the role had grown significantly beyond Release Train Engineer. I found myself increasingly leading a SAFe implementation rather than facilitating an ART. I was also managing an Agile delivery function/department with Scrum Masters working on projects operating outside of SAFe. I was promoted to Enterprise Agile Coach to recognize these responsibilities and to make my role clearer across the organization. 

Some of my new Enterprise Agile Coach responsibilities, which are described in SAFe, include:

  • Delivering and provisioning SAFe training across the business
  • Establishing a Lean-Agile Center of Excellence (LACE)
  • Value Stream identification and onboarding new teams onto our ARTs
  • Extending practices to the portfolio level
  • Leading Communities of Practice

RTEs or Scrum Masters may occasionally do (or directly support) some of this work, but there is an essential distinction between leading and contributing to these activities. Additionally, RTEs and Scrum Masters have program and team-level responsibilities that they need the capacity to focus on.

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My new role also encompasses leading an Agile delivery function/department, which has a wider scope than our current SAFe implementation. Some of our delivery teams work outside our SAFe ARTs on independent projects with fixed durations. Taking a more complete and integrated view of how we deliver our value streams and projects has allowed us to gain a broader range of perspectives and insights, share knowledge, and apply standard practices across teams when beneficial. 

In my experience, the biggest shift from RTE to Enterprise Agile Coach has been learning to influence across organizational boundaries and starting to more fully apply systems thinking (SAFe Principle #2). This includes partnering with departments beyond Product and Technology (like HR) to examine the impact of policies, consider the working environment, and remove systemic impediments. I’ve also gained a better understanding of how value flows across the organization rather than just focusing on optimizing development activities.

One of the challenges that I had not anticipated was the amount of work needed to develop my own personal leadership capabilities. Here are a few of the practices I’ve found beneficial for building a new skill set:

  • Regular professional coaching
  • Developmental practices such as meditation and journaling
  • Leadership self-assessments
  • Enterprise Coaching Mastercamp

Additionally, I’ve continued reading widely to expand my knowledge in some of the disciplines listed in the next section.

Going Beyond Release Train Engineer Skills: My Key Learnings

Enterprise Agile Coaching is shaped by a wide range of disciplines. If you’re interested in moving to Enterprise Agile Coach, some of the areas you might start exploring include:

  • Systems thinking and complexity theory
  • Organizational design
  • Organizational change process
  • Developmental theory
  • Leadership development
  • SPC certification (for advanced knowledge of SAFe)
Release Train Engineer

Some of the ideas and concepts that immediately resonated with my own experience are:

  • Holons – The concept that something is simultaneously a whole in and of itself but also a part of a larger whole (see Arthur Koestler, Ken Wilber, and Michael K. Spayd). This is a useful way to consider individuals, teams, ARTs, and the enterprise. 
  • Fractals – Patterns reoccur at various scales, and this occurs throughout the organization (Mandelbrot).
  • Developmental stage models – Understanding how organizations can be centered in a developmental stage and how their worldviews and values affect the system and culture (see Clare Graves, Don Beck, Ken Wilber, and Frederic Laloux).

Defining Your Release Train Engineer Career Path: More Resources

Enterprise coaching can be very challenging but is also incredibly rewarding. Working more holistically as an Enterprise Agile Coach across the organization has broadened my perspective and understanding of how systems work. 

My previous work as an RTE gave me access to program-level perspectives and insights invaluable to my current role. For any RTE that wants to move into Enterprise Agile Coaching, I recommend seeking out mentors and peers to help support you in your learning journey, adopting a strong growth mindset, and investing in your own development as a leader. 

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From Our Team

Defining your RTE career path can start now with a few small steps. Below are more resources you can use to improve your daily practice as an RTE and clarify your professional development path:

About Tom Boswell

Tom Boswell is an Enterprise Agile Coach

Tom Boswell is an Enterprise Agile Coach and certified SPC and RTE. He has worked at multiple organizations using SAFe, coaching at the team, program, and enterprise levels. He is passionate about lifelong learning, helping others grow, empowering teams, and co-creating more meaningful workplaces. Connect with Tom on LinkedIn or at www.tomboswell.com.