Business Solutions > SAFe in Industries > Telecommunications

SAFe for Telecommunications

Speed up delivery, delight customers, and outperform the competition

A proven approach to agility for telecoms

Telecommunications companies know all about change. From 5G and IoT to WFA and M&A, it’s hard to imagine a sector where business agility is more critical to survival and success. Failure to anticipate, exploit, and adapt to these trends is not an option.

The Scaled Agile Framework® (SAFe®) helps telecommunications companies move from traditional product management and development approaches to a more agile way of working. SAFe® is the most popular scaling framework among leading enterprises because it’s a trusted, proven system for responding to change, harnessing innovation, and achieving business goals.

Telecom Customer Stories

Learn how telecommunications companies are using SAFe to deliver customer value faster—with greater quality, predictability, and responsiveness.

SAFe for Telecommunications

The Finnish telecom provider tackled complexity and delivered 39 percent more for 34 percent less

SAFe for Telecommunications

When the company launched a new TV platform, it used SAFe to cut time-to-market from 36 to 18 months

SAFe for Telecommunications

Australia’s leading telecom provider decreased product defects by 95 percent and dropped delivery cycle times from 12 to 3 months

SAFe for Telecommunications
SAFe for Telecommunications
SAFe for Telecommunications
SAFe for Telecommunications
SAFe for Telecommunications


increase in average Net Promoter Score® for “asset-light” carriers (those automating processes)


portion of networking execs who believe new innovations will transform their organization within three years 


share of capital expenditures Swisscom spends on testing after implementing agile at scale (down from 40 percent) 

Why Telecommunications Leaders Choose SAFe

Get to market faster

Improve alignment to make faster decisions, build agility into your global workforce, and deliver at the pace of software.

Build customer-centric products

Improve quality, respond to evolving customer expectations, and deliver products users love.

Attract top talent

Empower teams with autonomy, mastery, and purpose to cultivate a learning culture and increase employee engagement.

Work more efficiently

Improve flow, manage dependencies, avoid silos, and automate processes to reduce the costs of change.

Respond to threats and opportunities

Manage competitive disruptions and capitalize on emerging opportunities with a more flexible way of working.

Optimize your portfolio

Balance OPEX and CAPEX so you can operate efficiently while investing in innovation.

What our customers say about SAFe

“If you look at it from an executive point of view, SAFe seemed like a 1-to-1 match for us. Someone had already come up with a model to address our needs, which brought better requirements management, prioritization, governance, and a common language for the entire organization.”

Risto Reinikainen, Head of Lean Agile Center of Excellence, Telia Finland

Why telcos need SAFe

“But the changes coming over the next decade are different than those in past eras. Most of the impending changes are software-based and require scale that telcos lack in some parts of their businesses. They will happen in a time frame that will feel almost overnight to a traditional telco.”

Bain & Company

Back: Why SAFe?

Discover why global enterprises and public-sector organizations are choosing SAFe to unlock a better way of working.

Next Step: Find a Partner

Support your Agile teams with expert coaching, training, and ALM technology solutions to help them succeed.

(1) Digital.AI,14th Annual State of Agile report(2) Bain & Company, Telco 2030: Wait-and-See Is No Longer an Option(3) Deloitte,2021 telecommunications industry outlook(4) Accenture,How Agile Testing Brought Efficiency to Swisscom